Ohilo (the “Company”, “We”, “Us”, “Our” or “Ohilo”) are committed to protecting your Personal Data and supporting the right to your privacy. This Privacy Policy (“Policy”) explains what and how Personal Data is collected, and further processed by us, the sources (if any) of Personal Data and to whom the Personal Data is disclosed.
Following are the various sections of the Privacy Policy. To understand in detail how we process and protect your Personal Data, please go through each of the sections below:
3. Children under the age of 13 years old
5. How do We protect your Data?
10. Updates to the Privacy Policy
Ohilo and Our games may collect the following personal information: Location(Country) and anonymized user id.
Children’s non-Personal Information collected by Ohilo and Our games may include the following technical information: type of operation system (e.g. Android, iOS, etc.), operation system version, and data on UI/UX including button presses, screen transitions, etc. For example, we collect data such as time taken in one screen, the sequence of button presses and time taken in in-game events.
Our games require the usage of devices’ cameras for the gameplay.
The apps do not capture any identifiable Personal Data of children. The camera usage is limited to the device only and we do not send the video stream, or any part of it, outside the device.
Parents may review the personal information about their child collected by this Application - if any - outlined in the rest of this policy, ask for its deletion and request any further collection or use to be omitted by contacting Us at “privacy@ohilo.io”.
Ohilo is committed to protecting the privacy of children who use our sites and applications. This online child privacy policy explains our parental consent, information gathering, and disclosure practices provided by children under 13 (“child” or “children”) and uses terms set out in our general privacy policy.
We believe Children need particular protection when you are collecting and processing their personal data because they may be less aware of the risks involved.
This Privacy Policy explains our information collection, disclosure, and parental consent practices with respect to information provided by children under the age of 13 (“child” or “children”). This policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), the California OnLine Privacy Protection Act (CalOPPA) and outlines our practices in the United States, Latin America and Europe (GDPR) regarding children’s personal information.
We are available to clarify any doubt through at “privacy@ohilo.io”.
We shall use your Data for the below purposes:
We endeavour, where practicable, to process your Personal Data in a safe environment by preventing any unauthorised or unlawful processing of Personal Data or accidental loss or destruction of, or damage to such information. We have implemented various physical, technical and administrative security measures to protect your Personal Data and Our network from unauthorised access.
Some of these measures include:
In some cases, we may disclose your Personal Data to external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, and communications agencies). We shall ensure that all such disclosures shall be in accordance with applicable privacy laws (such as executing Data Processing Agreements).
In some circumstances, Personal Data may also be transferred outside the country of your residence. Such transfers shall be in accordance with applicable privacy laws via the implementation of appropriate safeguards (such as Data Transfer Agreements).
It should be noted that these external parties are not used for the behavioural tracking of children.
For further information on Our appointed external parties, please go through the below details:
The external parties in this section enable Us to monitor and analyse web traffic and can be used to keep track of User behaviour.
Unity Analytics - Unity Analytics, provided by Unity, is used to collect insights about the UI/UX data in Our games such as time taken, button clicks, scene transitions and in game events.
Personal Data Collected: User Location(Country), Anonymised User ID
We shall retain your Personal Data for as long as it is necessary for the purpose(s) it was collected for. We may also retain and use your Personal Data for a longer period as permitted or required by law, to comply with Our legal, tax or regulatory obligations (e.g. audit and accounting requirements), handle disputes, and exercise or defend claims. We shall determine the retention period for your Personal Data on the basis of local law requirements and business requirements, post which we shall take measures to securely dispose of your Personal Data.
We respect your rights and privacy by taking steps to ensure that your Personal Data is accurate and up to date.
We assure you that:
Any requests to exercise your rights can be directed to Our Privacy Team at “privacy@ohilo.io”
In the event that the User wants to delete their account, they can reach out to Our Privacy Team at “privacy@ohilo.io”.
If you are not satisfied with the way we have handled your request or you would like to make a complaint about the way we process your personal data, you can contact the relevant Data Protection Authority (DPA). Please contact us at privacy@ohilo.io to find out more.
We will confirm receipt of your verifiable request within 30 days and provide information about how we will process your request. We will respond to your request within 45 days of its receipt. Should we need more time, we will explain to you the reasons why, and how much more time we need. In this regard, please note that we may take up to 90 days to fulfil your request.
We do not charge a fee to process or respond to your verifiable request unless such request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate Our choices and explain the reasons behind them.
Postal Address:
Ohilo Technologies Private Limited
2nd Floor, Bhamashah Techno Hub,
Sansthan Path, Jhalana Gram, Malviya Nagar,
Jaipur, Rajasthan 302017, India
Contact number: +91-8826540316
Email Address: privacy@ohilo.io
We reserve the right to amend, modify, vary or update this Privacy Policy, at Our sole discretion from time to time, as and when the need arises. The most recently published Privacy Policy shall prevail over any of its previous versions. You are encouraged to check this Privacy Policy from time to time to stay informed of any changes. Should the changes affect processing activities performed on the basis of the User’s consent, we shall collect new consent from the User, where required.
This policy was last updated on 15 February 2023